How to Sign In to Your Microsoft Account
Follow these steps to sign in to your Microsoft account and access Office 365 / Microsoft 365.
Office 365 Consumer Voice is an independent website. We are not Microsoft and cannot reset your account, access your subscription, or contact Microsoft on your behalf.
Sign-in steps
Go to account.microsoft.com
Open your browser and visit account.microsoft.com. This is Microsoft's official account portal.
Enter your email address
Type the email address linked to your Microsoft account — this is usually the address you used when you signed up for Office 365.
Enter your password
Type your password and click Sign in. If you have forgotten your password, click 'Forgot my password' on the same screen.
Complete two-step verification (if prompted)
If your account has two-step verification enabled, Microsoft will send a code to your phone or email. Enter the code to continue.
You are now signed in
Once signed in, you can manage your subscription, billing, and account settings from the Microsoft account dashboard.
Go to Microsoft's sign-in page
account.microsoft.com — Microsoft's official account portal
Common sign-in problems
Forgot your password
Click 'Forgot my password' on the sign-in screen, or go directly to account.live.com/password/reset to start the reset process.
Account locked after failed attempts
Microsoft may temporarily lock your account after multiple failed sign-in attempts. Wait 15–30 minutes and try again, or use the account recovery form.
Two-step verification code not arriving
Check your spam folder, ensure your phone has signal, or use a backup code if you saved one when setting up verification.
Work or school account
If your account is managed by your employer or school, contact your IT administrator — they control password resets and account access for managed accounts.